Some quick video of the Richmond VA winter storm, January 30, 2010. Watch the snow get worse by the hour or part thereof.
Saturday, January 30, 2010
Monday, January 25, 2010
update: at this moment
Current Fads
Listening. Dear Mr. Fantasy, Traffic and I Yell At Traffic, Leo Kottke; the past; the wind
Watching. Almost Famous (2000)
Activity. reclaiming
Gadget. plumber's helper
News Sources. Facebook; Twitter
Reading. Murder With Peacocks - Donna Andrews; DailyOm.com; 4-Hour Work Week - Timothy Ferris; Retirement Without Borders - Barry Golson with Thia Golson; the moon and the stars
Writing. portfolio pieces descriptions; journalling
Labels:
being single,
getting to know me better,
random,
unemployed
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Thursday, January 21, 2010
Elaine Unemployed: Episode 12
15 months unemployed! I have lost my unemployment compensation and the Virginia Employment Commission won't answer my emails. What will I do now? Continue writing novels and scripts, create virtual art work in Second Life. And then I'm going to walk the dog.
Friday, January 15, 2010
Tuesday, January 12, 2010
competition denigration trend - bad idea
Recently I had the waste pipes under my house redone. In the process the plumber discovered a leak from the tub, either the overflow valve or the drain. Naturally part of the deal was to fix that leak. I was at work in the studio when one of the two men came to me said they were going to lunch and to get parts.
I went into the bathroom to see what had been done so far. They had removed my valve overflow and drain hardware and replaced it with cheap silvery chrome stock parts. I admit I lost it for a minute burning with white hot anger that 1) they would replace my fixtures without telling me, and 2) that they would replace them with their choice of fixtures. Two phone calls and 20 minutes later, both plumbers stood before me holding a cardboard box with my original fixtures in it. There was nothing wrong with the fixtures. They had thought the leak came from faulty fixtures. I insisted they reinstall my fixtures. They were only five years old and worked just fine.
"You want these off-color fixtures?" the one plumber asked. (Probably the more stupid of the pair.)
I'm sure he saw me turning a hot bright red as I said, "I don't care what you call them. I want them back!"
Today I made two phone calls about my domain server and domain registration service transfers. I'm really tempted to tell you who I'm transferring from, as they have been pretty stupid. Anyway, while trying to ascertain when and where and by whom and how the transfers would be accomplished, my current provider tried a lot of snide comments such as, "They're a reseller" (referring to my chosen provider) and "I don't know how long it will take them but the industry standard is 24 hours."
I see it as desperation when a company or service provider can't get you to stay with them, or do what they want you to do (which usually involves spending more money and/or time with them), and starts bad mouthing the competition. Nothing slams the door more on a good Bye! to cancelled service than when they start getting ugly. Let's face it, by the time a customer gets to the point of canceling their decision is already made. You can buy me a trip around the world, send dancing scantily clad men to my home, offer me free service for a year, and I won't care. I've made up my mind. Competition denigration is like locking the barn door after the horses have left. Totally useless. So, stop it.
At least be gracious about it when you lose a customer and realize you lost them a long time ago and just didn't know it. And if you denigrate the competition because everyone else does, you'd better rethink your strategy. You have no chance of getting back a customer you've estranged.
Current Fads
Listening. Genius iMixes and Eagles - Their Greatest Hits; chirping birds
Watching. 9 (2009)
Activity. finding my muse
Gadget. resuscitated Palm Zire 31
News Source. Google News
Reading. Story - Robert McKee; Owls Well That Ends Well - Donna Andrews; Care of the Soul - Thomas Moore; The Four Hour Work Week: Escape 9-5, Live Anywhere, and Join the New Rich (expanded and updated) - Timothy Ferriss
Writing. novel #4
I went into the bathroom to see what had been done so far. They had removed my valve overflow and drain hardware and replaced it with cheap silvery chrome stock parts. I admit I lost it for a minute burning with white hot anger that 1) they would replace my fixtures without telling me, and 2) that they would replace them with their choice of fixtures. Two phone calls and 20 minutes later, both plumbers stood before me holding a cardboard box with my original fixtures in it. There was nothing wrong with the fixtures. They had thought the leak came from faulty fixtures. I insisted they reinstall my fixtures. They were only five years old and worked just fine.
"You want these off-color fixtures?" the one plumber asked. (Probably the more stupid of the pair.)
I'm sure he saw me turning a hot bright red as I said, "I don't care what you call them. I want them back!"
Today I made two phone calls about my domain server and domain registration service transfers. I'm really tempted to tell you who I'm transferring from, as they have been pretty stupid. Anyway, while trying to ascertain when and where and by whom and how the transfers would be accomplished, my current provider tried a lot of snide comments such as, "They're a reseller" (referring to my chosen provider) and "I don't know how long it will take them but the industry standard is 24 hours."
I see it as desperation when a company or service provider can't get you to stay with them, or do what they want you to do (which usually involves spending more money and/or time with them), and starts bad mouthing the competition. Nothing slams the door more on a good Bye! to cancelled service than when they start getting ugly. Let's face it, by the time a customer gets to the point of canceling their decision is already made. You can buy me a trip around the world, send dancing scantily clad men to my home, offer me free service for a year, and I won't care. I've made up my mind. Competition denigration is like locking the barn door after the horses have left. Totally useless. So, stop it.
At least be gracious about it when you lose a customer and realize you lost them a long time ago and just didn't know it. And if you denigrate the competition because everyone else does, you'd better rethink your strategy. You have no chance of getting back a customer you've estranged.
Current Fads
Listening. Genius iMixes and Eagles - Their Greatest Hits; chirping birds
Watching. 9 (2009)
Activity. finding my muse
Gadget. resuscitated Palm Zire 31
News Source. Google News
Reading. Story - Robert McKee; Owls Well That Ends Well - Donna Andrews; Care of the Soul - Thomas Moore; The Four Hour Work Week: Escape 9-5, Live Anywhere, and Join the New Rich (expanded and updated) - Timothy Ferriss
Writing. novel #4
Labels:
business,
customer service,
random
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Monday, January 04, 2010
Elaine Unemployed - Episode 11
64 weeks of unemployment and counting. My Emergency Unemployment Compensation is renewed but I also get a BYE letter. Hire me! See my graphic design portfolio at www.heartwind.com/ca_design. Can you count the number of "so"s in this episode?
Sunday, January 03, 2010
Virtually New Year's
From the comfort of my computer chair, I was able to watch and participate in three New Year's Eve bashes in Second Life with a bonus round in Farmville. Farmville was cute and I had my own dropping ball and I got a free level up for using it. On the other hand, Second Life was amazing! I suppose it's unfair to think that a static presentation can compete with a dynamic virtual world.


The Lindens put together a 24-hour circle of dropping balls and fireworks. There's nothing like dancing atop the pinnacle of a huge tower while others float around you and fireworks go off. It was wild. I joined the party at the half-way mark, just after London came into 2010. Then I watched The Azores and the Sandwich Islands cross over.
To wind down, I had my own fireworks event at the Blue Moon Tavern (on Gaia Rising) to celebrate the Blue Moon New Year.
I had such an expansive experience. Far better than one little local New Year's. Nice to get the total Earth perspective.
Added 1/4/10: Watch my Island Paradise rocket launch.


The Lindens put together a 24-hour circle of dropping balls and fireworks. There's nothing like dancing atop the pinnacle of a huge tower while others float around you and fireworks go off. It was wild. I joined the party at the half-way mark, just after London came into 2010. Then I watched The Azores and the Sandwich Islands cross over.To wind down, I had my own fireworks event at the Blue Moon Tavern (on Gaia Rising) to celebrate the Blue Moon New Year.
I had such an expansive experience. Far better than one little local New Year's. Nice to get the total Earth perspective.
Added 1/4/10: Watch my Island Paradise rocket launch.
Labels:
fun,
holidays,
second life
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